Terms and conditions
represented by Anne-fleur DELPLACE
Headquarters 1746 route de Plan 74210 Talloires-Montmin
Telephone number .06.28.77.36.49; E-mail address email@example.com
SIRET 479 072 928 00027.
General conditions of online sale of products sold on www.trendlittleshop.com
Date of last update 12/26/2019
Purchases on the www.trendlittleshop.com site are exclusively reserved for consumer buyers. These general conditions of sale are therefore concluded between TrendLittleShop and any non-commercial natural person wishing to purchase products offered for sale on the site www.trendlittleshop.com
Article 1: object
These conditions govern sales by TrendLittleShop 1746 route de Plan 74210 Talloires-Montmin of creation and sale of jewelry.
Article 2 - Price
The prices of our products are indicated in euros all taxes included unless otherwise indicated and excluding processing and shipping costs.
In the case of an order to a country other than mainland France, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the competence of the company TrendLittleShop. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to find out about these aspects from your local authorities.
All orders, whatever their origin, are payable in euros.
The company TrendLittleShop reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of the company TrendLittleShop until full payment of the price.
Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Article 3 - Orders
You can order:
Detail the methods chosen, for example:
On the Internet: www.trendlitleshop.com
By phone at 0628773649 Monday to Friday from 8 a.m. to 7 p.m.
The contractual information is presented in French and will be confirmed at the latest when confirming your order.
The company TrendLittleShop reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
Article 4 - Validation of your order
Any order appearing on the website www.trendlittleshop.com implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.
All the data provided and the confirmation recorded will constitute proof of the transaction.
You declare that you are fully aware of it.
The order confirmation will be worth signature and acceptance of the operations carried out.
A summary of the information of your order and of these General Conditions, will be communicated to you in PDF format via the email address confirming your order.
Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the indicated price.
Payment for your purchases is made by bank card using the secure STRIPE system.
The debit of the card is made only at the time of dispatch of the order. In case of split deliveries, only the products shipped are debited.
Article 6 - Withdrawal
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
Return costs are your responsibility.
If the right of withdrawal is exercised, the company TrendLittleShop will reimburse the sums paid, within 14 days of the notification of your request and via the same means of payment as that used when ordering.
No return for personalized items (size, pearl or color change).
Article 7- Availability
Our products are offered as long as they are visible on the site www.trendlittleshop.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.
In addition, the website www.trendlittleshop.com is not intended to sell its products in large quantities. Consequently, the company TrendLittleShop reserves the right to refuse orders for more than 5 identical items, except for special orders to be placed by phone on 06.28.77.36.49.
Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the validation page of the order.
In the event of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time which has been indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the possibility of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and transport costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, the company TrendLittleShop cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.
In the event of deliveries by postal services, the company TrendLittleShop cannot be held responsible for late delivery, the tracking number of your package will be sent to you on simple request by e-mail or telephone. You can thus contact the postal services to check with them the delivery times.
Article 9 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.
All complaints, requests for exchange or reimbursement must be made by e-mail exclusively within the period of 30 days from delivery.
The products must be returned to us in the condition in which you received them with all of the elements (accessories, packaging ...). Shipping costs will be your responsibility.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
Article 10 - Liability
The products offered comply with current French legislation. The responsibility of the company TrendLittleShop cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services that you plan to order.
Furthermore, the company TrendLittleShop cannot be held liable for damages resulting from the improper use of the product purchased.
Finally, the responsibility of the company TrendLittleShop cannot be engaged for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses.
Article 11 - Applicable law in the event of disputes
The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
Article 12 - Intellectual property
All elements of the site www.trendlittleshop.com are and remain the intellectual and exclusive property of the company TrendLittleShop. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or audio. Any simple link or hypertext is strictly prohibited without the express written agreement of the company TrendLittleShop.
Article 13 - Personal data
The company TrendLittleShop reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send to you.
They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.
Article 14 - Proof Archiving
The company TrendLittleShop will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
The computerized registers of TrendLittleShop will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
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